Frequently Asked Questions

What types of watches do you buy and sell?

At Chronoseconds.com, we buy and sell a wide range of pre-owned watches from luxury brands like Rolex, Omega, Breitling, Tag Heuer, and many more.

How do you determine the value of a pre-owned watch?

We determine the value of a pre-owned watch based on several factors, including the brand, model, condition, and market demand.

What is the process for selling my watch to your website?

To sell your watch to us, simply fill out our online form with the watch details and upload clear photos. We will then provide you with a quote, and if you accept, we will arrange for secure shipping of your watch to our facility.

Do you offer a warranty on pre-owned watches?

Yes, we offer a 12-month warranty on all pre-owned watches sold on our website.

Can I trade in my old watch towards the purchase of a new one?

Yes, we offer a trade-in program where you can trade in your old watch towards the purchase of a new one on our website.

How do I know the watch I'm purchasing is authentic?

We guarantee the authenticity of all watches sold on our website, and we have a team of experts who carefully inspect each watch before listing it for sale.

What payment methods do you accept?

We accept several payment methods, including credit cards, UPI, and bank transfers as per the GST guidelines of the Indian Government.

Is my personal information and payment information secure on your website?

Yes, we use the latest encryption and security measures to ensure the safety and privacy of all our customers' personal and payment information.

What is your return policy?

We offer a lifetime Exchange policy for all purchases made on our website. If you are not satisfied with your purchase, simply return it to us in its original condition for a full refund.

Can I sell my watch even if I don't have the original box and papers?

Yes, we can still purchase your watch even if you don't have the original box and papers. However, having the original box and papers can increase the value of your watch.